September 26, 2017
Listen UP! How to use your Ears at Work
We retain 5-10% of what we hear. Do you recall the last meeting, conference, or class you attended? Did you apply what you learned? To improve your listening, increase appreciation for the efforts and motivations of the speaker. (Most people have good intentions; assume this.) Don’t focus on mannerisms, accents, or incorrect word use. Focus […]
