As part of the Supervisory Leadership certificate series at UWGB Terra L. Fletcher will be offering Interpersonal Communication: From Collaboration to Conflict Resolution. This class can be taken on its own or as part of the program.
| Online Study Materials Available: August 16-24 Virtual Session: August 25 9 a.m.-12 p.m. | Face-to-face communication skills are in high demand in this digital age. What is the best way for supervisors to help their teams fine-tune their communication skills? Is there a preferred way to communicate at work? Communication is dynamic and universal. Although much of your communication style is decided when we are young, skills can be improved with awareness and practice. This course will start by teaching the fundamentals of communication and will also cover communication types, listening skills, and how to give and receive feedback. You’ll practice non-verbal cues and learn how others perceive your communication style. You’ll learn practical ways to flex your style to best communicate your ideas in a variety of settings. In addition, you’ll also practice conflict and accountability skills and learn how to collaborate and empower your team members. Instructor: Terra L. Fletcher Cost: $299 |
To learn more or register visit: https://www.uwgb.edu/certificate-programs/supervisory-leadership/
Contact Terra directly to inquire about custom training. Call 715-584-6773 or email terra(at)fletcherconsulting(dot)com
