Terra will be teaching Interpersonal Communication as part of the University of Wisconsin Green Bay Supervisory Leadership Certificate series.
Scheduled Online Study: Mon., April 12-Tues., April 20
Virtual Session: Weds., April 21, 9 a.m.-12 p.m.
Learn More/Register: https://www.uwgb.edu/continuing-professional-education/certificate-programs/supervisory-leadership/
About the Class
Communication skills are in high demand. What is the best way for supervisors to help their teams fine-tune their communication skills? Is there a preferred way to communicate at work?
Communication is dynamic and universal. Although much of your communication style is decided when we are young, skills can be improved with awareness and practice. This course will start by teaching the fundamentals of communication and will also cover communication types, listening skills and how to give and receive feedback. You’ll practice non-verbal cues and learn how others perceive your communication style. You’ll learn practical ways to flex your style to best communicate your ideas in a variety of settings. In addition, you’ll also practice conflict and accountability skills and learn how to collaborate and empower your team members.
Learning Objectives
After this class you will:
- Learn best practices of communication
- Understand the types of communication, listening skills and the feedback process
- Improve understanding and perception of non-verbal cues and how others view your communication style
- Increase knowledge of conflict management, collaboration and accountability
- Learn how to empower others and communicate more effectively
