Assertive and Confident Communication – NWTC, Green Bay WI
What image do you project? Do you find it difficult to speak up in meetings, make requests of other people, or stand up for your ideas? Or do you tend to push your own ideas too hard, tell people to just do it, or discount the opinions of others? This half-day session is designed to help participants portray a more confident image by understanding and balancing their communication style. Enhance your communication skills and build more productive working relationships for yourself and your organization.

See last semester’s class handouts, pictures, and videos (Intro, First Steps, Conflict). View recent evaluations of Fletcher.
You Will Learn:
The difference between passive, assertive, and aggressive communication styles
Barriers to assertive communication
Tips for modifying your communication style
The impact of non-verbal communication on your message
Techniques for communicating assertively in the workplace
Continuing Education:
4 units of Continuing Education hours will be awarded upon completion.
Session Cost: $120.00
When: Wednesday September 24, 2013 8am-noon
Where:

Northeast Wisconsin Technical College
2740 W Mason St
Green Bay, WI 54307
Center for Business & Industry building (room number to be assigned)
Register:
Northeast Wisconsin Technical College
Name: Holly Valentine
Phone: 920-498-6971
Toll Free: 800-422-NWTC ext. 6971
Email: holly.valentine@nwtc.edu
Directions:
Custom Training Available on Request
Terra L. Fletcher
518 S. Union Street Shawano WI, 54166
(715) 584-6773





